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Module 325 minutes

Vendor Selection and Build vs. Buy

Navigate build vs. buy decisions. Select vendors and build the right capabilities internally.

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Learning Objectives

  • Evaluate build vs. buy trade-offs
  • Select AI vendors effectively
  • Negotiate contracts
  • Manage vendor relationships

Build, Buy, or Partner?

Strategic decisions on what to own vs. what to outsource.

Build vs. Buy Framework

Build when:

  • Core competitive advantage
  • Unique requirements
  • Long-term capability needed
  • Have talent and resources

Buy when:

  • Commodity capability
  • Speed to market critical
  • Lacking internal expertise
  • Want to avoid maintenance

Partner when:

  • Strategic relationship
  • Shared development
  • Learning opportunity

Vendor Evaluation Criteria

  • Technical capabilities
  • Scalability and performance
  • Security and compliance
  • Pricing and total cost
  • Support and SLAs
  • Roadmap alignment
  • Customer references

Red Flags

  • Vague on security practices
  • No clear pricing
  • Overpromising capabilities
  • No production references
  • Lock-in concerns

Key Takeaways

  • Build core differentiators, buy commodity capabilities
  • Evaluate vendors on security, scalability, and support
  • Start with POC before committing
  • Negotiate SLAs and exit clauses
  • Plan for vendor failures and transitions

Practice Exercises

Apply what you've learned with these practical exercises:

  • 1.Map AI capabilities to build/buy/partner
  • 2.Evaluate 3 vendors for key capability
  • 3.Create vendor scorecard
  • 4.Draft RFP requirements

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