RLHF Explained: Training AI from Human Feedback
Understand Reinforcement Learning from Human Feedback. How modern AI systems learn from human preferences to become more helpful, harmless, and honest.
By Marcin Piekarski ⢠Founder & Web Developer ⢠builtweb.com.au
AI-Assisted by: Prism AI (Prism AI represents the collaborative AI assistance in content creation.)
Last Updated: 7 December 2025
TL;DR
RLHF trains AI by learning from human preferences rather than explicit rules. Humans compare AI outputs and indicate which is better; AI learns to produce outputs humans prefer. This is how ChatGPT, Claude, and other modern assistants become helpful and safe.
Why it matters
RLHF transformed AI from "predict the next word" to "be genuinely helpful." It's the key technique that made AI assistants useful for everyday tasks. Understanding RLHF helps you understand modern AI capabilities and limitations.
How RLHF works
The three stages
Stage 1: Pre-training
- Train base model on large text corpus
- Learns language patterns and knowledge
- Good at completing text, not conversations
Stage 2: Supervised fine-tuning
- Human demonstrators write ideal responses
- Model learns from these examples
- Better at conversation format
Stage 3: RLHF
- Humans compare model outputs
- Train reward model on preferences
- Optimize AI to maximize reward
Step by step
1. Generate multiple responses to prompt
2. Human ranks responses (A > B > C)
3. Train reward model on rankings
4. Use reinforcement learning to improve
5. Repeat with more comparisons
Key components
The reward model
Predicts human preferences:
- Input: Prompt + response
- Output: Scalar "quality" score
- Learns from human comparisons
Purpose:
- Evaluates any response
- Provides training signal
- Scales human feedback
Reinforcement learning
Optimizes the AI model:
Process:
- AI generates response
- Reward model scores it
- AI updated to get higher scores
- With constraints to prevent gaming
Key technique: PPO
Proximal Policy Optimization prevents model from changing too drastically, maintaining coherent behavior.
Human feedback collection
Humans provide the ground truth:
Comparison format:
- "Which response is better?"
- "Rate these responses"
- "Is this response problematic?"
Quality matters:
- Careful guidelines
- Trained raters
- Quality checks
What RLHF teaches
Helpfulness
- Actually answer questions
- Follow instructions
- Provide useful information
Harmlessness
- Refuse dangerous requests
- Avoid toxic content
- Respect privacy
Honesty
- Admit uncertainty
- Correct mistakes
- Not make up facts
Limitations of RLHF
Reward hacking
Model finds ways to get high rewards without genuine quality:
- Longer responses (often rated higher)
- Hedging and caveats
- Sycophantic agreement
Human feedback problems
Human raters aren't perfect:
- Inconsistent judgments
- Biased preferences
- Can't evaluate all topics
Scalability
Human feedback is expensive:
- Limited by human time
- Can't cover all topics
- Ongoing cost
Goodhart's Law
When measure becomes target, it stops being good measure:
- Model optimizes for reward
- May not match actual preference
- Need diverse evaluation
Beyond basic RLHF
Constitutional AI
Add principle-based self-critique:
- Define principles
- AI critiques own outputs
- Less reliant on human feedback
AI feedback
Use AI to provide feedback:
- More scalable
- Risk of amplifying errors
- Careful validation needed
Direct preference optimization
Simpler alternative to RL:
- Skip reward model
- Train directly on preferences
- Increasingly popular
Practical implications
For users
Understanding behavior:
- AI is trained to be helpful
- May be overly cautious
- Preferences shaped by rater guidelines
Working effectively:
- Clear instructions help
- AI tries to satisfy preferences
- Feedback shapes future training
For builders
Custom fine-tuning:
- Can fine-tune on your preferences
- Need quality feedback data
- Consider alignment implications
Common mistakes
| Mistake | Problem | Prevention |
|---|---|---|
| Assuming perfect alignment | RLHF isn't perfect | Verify behavior |
| Ignoring reward hacking | Model games system | Monitor for patterns |
| Low-quality feedback | Garbage in, garbage out | Quality rater training |
| Over-optimization | Model becomes sycophantic | Regularization, diverse eval |
What's next
Explore AI training further:
- AI Alignment Fundamentals â Alignment overview
- Constitutional AI â Principle-based approach
- Preference Optimization â Alternative methods
Frequently Asked Questions
Why not just give AI explicit rules?
Rules are too brittle for real-world complexity. Human preferences are nuanced and contextual. RLHF lets AI learn the implicit patterns behind preferences, handling cases rules can't anticipate.
Can I provide feedback to improve AI?
User feedback often informs AI development. Thumbs up/down, complaints, and usage patterns help identify what's working and what isn't. Though individual feedback rarely directly retrains models.
Does RLHF make AI safe?
Safer, not safe. RLHF helps AI refuse harmful requests and avoid toxic content. But it's not perfectâdetermined users can sometimes bypass safety training. It's one layer of many.
Why are AI responses sometimes overly cautious?
Human raters often prefer cautious responses to risky ones. This gets baked into the model. It's a tradeoffâtoo cautious is annoying, too aggressive is dangerous. Finding the right balance is ongoing work.
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About the Authors
Marcin Piekarski⢠Founder & Web Developer
Marcin is a web developer with 15+ years of experience, specializing in React, Vue, and Node.js. Based in Western Sydney, Australia, he's worked on projects for major brands including Gumtree, CommBank, Woolworths, and Optus. He uses AI tools, workflows, and agents daily in both his professional and personal life, and created Field Guide to AI to help others harness these productivity multipliers effectively.
Credentials & Experience:
- 15+ years web development experience
- Worked with major brands: Gumtree, CommBank, Woolworths, Optus, NestlĂŠ, M&C Saatchi
- Founder of builtweb.com.au
- Daily AI tools user: ChatGPT, Claude, Gemini, AI coding assistants
- Specializes in modern frameworks: React, Vue, Node.js
Areas of Expertise:
Prism AI⢠AI Research & Writing Assistant
Prism AI is the AI ghostwriter behind Field Guide to AIâa collaborative ensemble of frontier models (Claude, ChatGPT, Gemini, and others) that assist with research, drafting, and content synthesis. Like light through a prism, human expertise is refracted through multiple AI perspectives to create clear, comprehensive guides. All AI-generated content is reviewed, fact-checked, and refined by Marcin before publication.
Capabilities:
- Powered by frontier AI models: Claude (Anthropic), GPT-4 (OpenAI), Gemini (Google)
- Specializes in research synthesis and content drafting
- All output reviewed and verified by human experts
- Trained on authoritative AI documentation and research papers
Specializations:
Transparency Note: All AI-assisted content is thoroughly reviewed, fact-checked, and refined by Marcin Piekarski before publication. AI helps with research and drafting, but human expertise ensures accuracy and quality.
Key Terms Used in This Guide
Training
The process of feeding data to an AI system so it learns patterns and improves its predictions over time.
RLHF (Reinforcement Learning from Human Feedback)
A training method where humans rate AI outputs to teach the model which responses are helpful, harmless, and accurate.
AI (Artificial Intelligence)
Making machines perform tasks that typically require human intelligenceâlike understanding language, recognizing patterns, or making decisions.
Machine Learning (ML)
A way to train computers to learn from examples and data, instead of programming every rule manually.
Training Data
The collection of examples an AI system learns from. The quality, quantity, and diversity of training data directly determines what the AI can and cannot do.
Related Guides
AI Alignment Fundamentals: Making AI Follow Human Intent
IntermediateUnderstand the challenge of AI alignment. From goal specification to value learningâwhy ensuring AI does what we want is harder than it sounds.
Constitutional AI: Teaching Models to Self-Critique
AdvancedConstitutional AI trains models to follow principles, self-critique, and revise harmful outputs without human feedback on every example.
AI Safety and Alignment: Building Helpful, Harmless AI
IntermediateAI alignment ensures models do what we want them to do safely. Learn about RLHF, safety techniques, and responsible deployment.